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What happens after you write to us

You can write to us in English or Italian, and we reply in either.

The steps

  1. The form goes out. We show «Received» only when our system has confirmed it has it; then you receive your key, beginning with BIZ. If it does not arrive, we tell you, and the form stays filled in.
  2. The enquiry goes into the TriesteVillas system, built in-house, and does not leave the agency.
  3. A person from the agency replies, with their full name, in Italian or English, as you chose in the form.
  4. The first meeting: by telephone, by video call or at Via Torino 34, Trieste. The first meeting is free of charge.
  5. The two keys: the owner's written yes and the vetting of whoever receives the information, before any name.
  6. The paperwork, the numbers, the way forward: in that order.

When price comes up

Not at the first meeting. First the paperwork, then the numbers, then the market.

What we never do

  • Give your name to third parties without your consent.
  • Add you to lists or mailings you did not ask for.
  • Publish your property.
  • Contact employees, tenants or your bank without you.
  • Ask you for money.

How long we keep your data

The retention rules, one for each kind of data, are set out in the privacy notice.